Welcome to the website where you can pass online the CES CBT CD-0390 test on the subject «Harassment and Bullying». Practice like this will help you as a marine specialist improve your knowledge with the help of online studying and appraisal practice. CES based on practical information and marine specialists experience.
CES tests developed for evaluating seaman basic knowledge by Seagull Company (rebranded as «OTG»), is an evaluating online-tool, used for revealing any professional preparation needed in specific fields of knowledge, defined by STCW.
CES tests have proven themselves as good tools for the selection and recruitment process, as well as advancing the level of knowledge of the current officers and crew. Ocean Technologies Group use various subjects for question creation, which includes:
Crowd and Crisis Management;
Integrated Navigation System (INS);
Ballast water management;
Handling and Stowage;
Vessel operation management and safety;
Marine engineering;
Maintenance and repair, etc.
Current test contains Seagull CES questions on the subject «Harassment and Bullying». Those questions can be used for competence verification specialist capable of preventing accidental situations related with transporting safety, or also for self-examination.
«Harassment and Bullying» subject includes theoretical and practical information about advanced training for work on any type of vessel. The training equips maritime professionals with the knowledge and skills to recognize, prevent and address unacceptable behavior onboard vessels. This test covers various forms of harassment and bullying, including verbal abuse, intimidation, discrimination and physical or psychological abuse. It emphasizes the negative impact of such behavior on individual well-being, team cohesion and overall vessel safety and operational efficiency. The training includes understanding of relevant legislation, company policies and best practices for creating a respectful and inclusive work environment. Practical components focus on developing skills in conflict resolution, assertive communication, bystander intervention and reporting mechanisms. This knowledge is crucial for all crew members, regardless of rank or position, as everyone has a role in preventing and responding to harassment and bullying. The subject aims to foster a culture of zero tolerance for any form of harassment or bullying, ensuring a safe and productive working environment for all seafarers. By understanding and addressing these issues, maritime professionals contribute to a more positive and professional maritime industry.
On this site Crew Evaluation System Test on the subject «Harassment and Bullying» contains 33 questions you need to answer with no possibility to go back to previous question. Therefore, we recommend carefully reading each question and making decision with no hurry. In case you have some difficulty answering, you have also possibility to request a hint.
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* Some questions may have more than 1 correct answer.
Officer observes that the Filipino Rating takes too much time in finishing the job. The Officer tells him: «Don’t waste time thinking, just eat some banana and get the job done». This is an example of …
Racial harassment.
Corrective feedback.
Cyber bullying.
Sexual harassment.
A certain behaviour which is acceptable to some people may be unacceptable to another individual or group. What common characteristic of harassment and bullying is described?
Performance complaints.
Differences in perception.
Persistence.
Public humiliation.
A person may lose his/her temper sometimes. This may be tolerated if the person apologises when calmed down. On the other hand, repeated sarcasm, belittling and abuse are considered harassment and bullying. What common characteristic of harassment and bullying is described here?
Differences in perception.
Performance complaints.
Public humiliation.
Persistence.
A senior officer initiates intimate advances to a female cadet in exchange for her faster promotion. The senior officer’s behaviour is an example of …
Assault.
Racial harassment.
Sexual harassment.
Sexual bullying.
All of the following are among the nine characteristics protected by the laws of European Union and many countries EXCEPT which one?
Fashion preferences.
Race.
Religion and beliefs.
Sexual orientation.
All of the following are potential negative effects of harassment and bullying to the company EXCEPT which option?
Crew resignations.
Negative publicity.
Reduced cost.
Reduced work performance.
All of the following situations are examples of bullying EXCEPT which option?
The Bosun shouted at the OS who stepped inside the slip back zone while mooring operation is ongoing.
The AB who has a personal grudge against the OS took photos of the latter while drunk and posted these on Facebook.
The Chief Officer ordered the Deck Cadet to deliver air supply using a bucket.
The first timer Cadet is subjected to jokes as a form of entertainment to the experienced crew members.
Bullies do not … So during the direct confrontation, repeat what you have said, clearly and firmly, until it registers.
Ask for forgiveness.
Back-off.
Listen.
Say too many words.
Crew members who show depression, unhappiness, reluctance to communicate, or decrease in motivation and job performance are all …
Potential signs of harassment and bullying.
Factors that cause harassment and bullying.
Fundamental problems on board ships.
Indicators of a good safety culture.
How can the senior officer ensure that the complainant will feel at ease in reporting the harassment or bullying case?
The senior officer should ask the alleged bully to come forward and face the complainant right at that moment.
The senior officer should ensure privacy of the complaint by treating it as a confidential matter.
The senior officer should ensure that he/she will definitely take side with the complainant.
The senior officer should record his/her conversation with the complainant for future use.
In explaining the process, the senior officer should tell that he/she will ask the complainant a number of questions and write notes in order to …
get as many details as possible – not because he/she does not believe the complainant’s story.
Be able to present the answers to the alleged bully.
Record the answers for the complainant’s next performance appraisal.
speed-up the investigation, and get the issue settled quickly.
In order to avoid the perception of bullying, there should be no … and no picking on particular crew members when assigning jobs.
Compromise.
Feedback.
Name calling.
Favouritism.
In order to ensure that the responsible person will take time to hear your concern, how should you alert him/her? Choose the best answer from the statements below.
Captain, I have a serious concern to tell you. I prefer that we do it in private. Is this a good time?
Captain, I would like to ask if I can disembark on the next port. I am no longer happy working on this vessel.
Captain, the Second Officer has been bullying me since I joined the ship. I cannot take it anymore.
Captain, you should admonish the Second Officer. He is a bastard.
It is an offensive, embarrassing, intimidating or humiliating behaviour directed at a person or group because of his, her, or their skin colour.
Conflict handling.
Racial harassment.
Cyber bullying.
Sexual harassment.
Showing empathy to the other person is a way for the alleged bully to break the habit of bullying others. Which of the following is NOT a proper way of showing empathy?
If the person is sitting or kneeling, loom over him/her.
Do not stand too close to other people.
Do not stare them down.
Do not use your finger like a pointer to other’s face.
The Chief Officer tells the first timer Cadet that everyone goes through the same initiation in their first vessel. If you are the Cadet, how should you reply to the Chief Officer?
I have no time for that useless exercise.
I believe seafaring is a professional work. It did not come into my mind that I will be joining a secret society.
I wish I have the same guts to make through the initiation.
That is a silly idea which is totally unacceptable to me.
The Second Engineer is a funny guy who always cracks jokes on other crew members. However, the Fitter finds the jokes not funny as his personal character has become the usual target. When the Fitter tells the Second Engineer that he should stop it, the latter reacts that it is just a joke that should not be taken seriously. If you are the Fitter, how should you reply to the Second Engineer?
A joke is only a joke if the person listening to it does not find it offensive.
I am asking you to treat people with respect.
Really? I think you are just rude.
That is totally unacceptable.
The Second Engineer is not aware that his subordinates perceive him as a bully because of the alleged unfair allocation of work among the engine personnel. They believe that in this respect, they are being bullied. What should the Second Engineer do to address the situation?
Explain to every crew member that he only wants to finish the job on time. For this reason, the more reliable and competent people are given more work.
He does not need to be worried. The sentiment will die down naturally.
Ensure that there is a transparent system for equitable and fair allocation of work.
Reprimand those who question him.
The female Third Officer feels embarrassed and humiliated every time the Second Officer touches her hand and looks at her with malice. The Second Officer’s behaviour is an example of … ?
Sexual harassment.
Cyber bullying.
Discrimination.
Racial harassment.
The increase in heart rate and blood pressure and adrenaline rush are arousal signals that prepare the bully for his/her aggressive behaviour. What should the bully do in order to reverse these signals?
Divert the impending aggressive behaviour by hitting a punching bag.
Just let the signals persist.
Take calming pills.
Take a deep breath and calm down.
The person being harassed or bullied should avoid doing all of the following actions EXCEPT which option?
Do nothing.
Persuade yourself that this is part of the job.
Quit or resign from the job.
Report the harassment or bullying to the Master or DPA.
The persons who might be harassing or bullying others should break this habit through behavioural changes. What are the four behavioural tendencies that they should be made aware of?
To get the facts from the AB who claims he was bullied, the Master asks him a series of questions and the AB responds with very few and basic answers. The Master would like to dig deeper into the allegations. How can the Master achieve this?
The Master should ask another resource person to bridge the gaps in the AB’s statements.
The Master should ask closed questions which are answerable by yes or no or specific facts.
The Master should ask probing questions in relation to the previous answers to extract more information from the AB.
The Master should maintain an appropriate level of eye contact with the AB.
What is the positive impact to the person being harassed or bullied of seeking help and support from other crew members?
It prevents the person from feeling isolated.
It enables the person to confidently give the bully a taste of his own medicine.
It makes both the person being bullied and the bully happy.
It solves harassment and bullying problems.
When elaborating the details of the alleged harassment or bullying behaviour, you should AVOID …
Making general remarks about the bully’s personality.
Citing specific dates, occasions, or events when the harassment or bullying took place.
Describing the bully’s specific behaviour that you believe is harassment or bullying.
Sticking to the facts.
When you first realise you are being systematically picked on, start … where and when it occured, what happened, what was said by both parties, and how you felt.
Analysing.
Recording.
Memorising.
Sharing.
Which of the following actions should the senior officer do in order to handle the harassment and bullying complaint properly?
Know exactly what is the company procedure in handling harassment and bullying complaints.
Dismiss the case instantly.
Forward the complaint to the alleged bully.
Record the arguments of the complainant, especially the emotional parts.
Which of the following options is a form of discrimination which creates feelings of unease, humiliation, embarrassment, intimidation or discomfort to the person on the receiving end.
Harassment.
Conflict.
Corrective feedback.
Favouritism.
Which of the following situations can be classified as bullying?
The Chief Officer gives corrective feedback to the Third Officer who breached the safety procedures and highlights that he is not really surprised because the Third Officer comes from a carefree culture.
The Bosun gives short and sharp orders to the deck ratings in preparation for the inspection.
The Chief Engineer calls the attention of the Fourth Engineer upon observing that the latter is not wearing the appropriate PPE.
The Master reminds the Chief Cook about a previous commitment to adjust the weekly menu based on the collective feedback from the crew members.
Which of the following statements about bullying is FALSE?
Bullying always involves an abuse of power or position.
Bullying may be carried out through verbal or physical actions.
Bullying may be done intentionally or not.
Subordinates are also capable of bullying their superiors or colleagues.
Why is it important to be sensitive and patient when talking with the complainant or alleged bully?
Because they are expected to be too emotional and irrational.
Because they are always telling half-truths.
Because they are emotionally strong and effective communicators.
Because they are expected to be listening actively.
… is a form of harassment where a person or group is made to feel frightened or intimidated through verbal or physical actions that are unacceptable, hostile, or not funny.
Racial harassment.
Bullying.
Sexual harassment.
Threatening.
… involves the use of electronic media such as cellphones, tablets and computers to threaten, humiliate or embarrass a person or group.
Cyber bullying.
Bullying.
Electronic harassment.
Technological terrorism.
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